FAQ

FREQUENTLY ASKED QUESTIONS

Who are Physiotherapists and what do they do?

Canadian Ontario Physiotherapy Associations

Physiotherapists as described by the Canadian Physiotherapy Association are:

“Primary health professionals with a significant role in health promotion and treatment of injury and disease. They combine in-depth knowledge of the body and how it works with specialized hands on skills to assess, diagnose and treat symptoms of illness, injury or disability.”

Do I Need a Referral from a Doctor?

Physiotherapists are primary health professionals. Patients do not need a doctor’s referral to be seen by a physiotherapist. However, some insurance companies require a doctor’s note before reimbursement is given for a physiotherapy visit.

Are your Services covered by OHIP ?

My services are covered by extended health care benefit plans which may or may not require a Dr.’s prescription. Unfortunately hospital and OHIP funded community care clinics waiting lists have grown and many people may not qualify or may only be provided with a limited number of CCAC home visits. I can provide the physio care that is not provided through OHIP services.

Can you bill WSIB or my car insurance company for my physiotherapy visits?

No, at this time Physio in Your Home cannot directly bill WSIB or your car insurance company if you are receiving treatment for a car accident. Physiotherapy is covered by most extended health care plans.

What is your Cancellation Policy?

Patients are responsible for providing 24 hours’ notice of appointment cancellations to avoid a late cancellation fee. Your appointment time has been reserved for you.

What are your Payment Options?

Payment is by cash or cheque at the end of each session. Credit card payments are not accepted at the present time. A receipt will be given with each appointment.

Acupuncture use with Physiotherapy ?

Acupuncture can be an effective adjunct to physiotherapy to help reduce pain and swelling, help with healing, and facilitate optimal muscle and nerve function. There is no extra cost to the patient if Acupuncture is used during the physiotherapy visit. I am certified in Acupuncture through the Canadian Acupuncture Foundation.